FAQs

Are the villas and apartments open all year round?
No – the villas are open from 1st May until 31st October.
The apartments are open from 16th June until 13th September.

How do I book & pay for my villa rental?
We accept on-line bookings for each of our properties but please feel free to contact us with any requests and we will reply as soon as possible with a price, availability and any special offers that may not be advertised on any of our booking platforms.
All prices are in Euros (€) and include all local taxes.

What is included in the accommodation rental price?
Villas – cleaning service every 3 days (minimum stay 7 nights).
Electricity & water.
Air-conditioning/heating.
Baby cot & high chair available on request.
Welcome pack.

Apartments – are not serviced but clean linen and towels are supplied for the duration of your stay (minimum stay 3 nights).
Electricity & water.
Air-conditioning/heating.
Baby cot & high chair available on request.
Tea/coffee/sugar & milk to get you started.
Cleaning supplies including washing powder & dishwasher tabs.

Is there a specific change over day?
The changeover day is flexible and subject to availability.

What time do I check in/check out? How do I collect/leave keys of the villa?
Check in time is from 4pm and check out time is 10am (these times may be flexible, subject to availability).
A member of our team or the owner of the villa will be there to welcome you and show you around.
When you check out, you just leave the keys in the door, the maid will possibly be there already.

What time do I check in/check out? How do I collect/leave keys of the apartment?
Check in time is from 4pm and check out time is 10am (these times may be flexible, subject to availability).
The keys are collected from the coded lock-box on the wall, by the door to the main building (the code will be emailed to you prior to your arrival).
When you depart, you just leave the keys on the dining table.

Do the properties have wi-fi/internet access?
All our properties have free WI-FI internet access.

Is smoking allowed indoors?
No – all our properties are non-smoking but of course you can smoke in all outdoor areas.

Are pets allowed?
We love them, but not all guests are charmed by them so due to hygiene reasons we cannot allow them in our rental premises.

What about car hire in Kefalonia?
We know most of the local car hire companies so please ask us if you require any assistance.

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